Privacy Policy

Last Updated: January 2026

Effective: January 2026

At Alphadexterity, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services. We take the privacy of your data seriously and comply with the UK Data Protection Act 2018, General Data Protection Regulation (GDPR), and other applicable privacy laws.

1. Who We Are

Alphadexterity is a comprehensive management services company based at:
Address:2nd Floor, Pearl House, 1 Daisy Street, Oldham, England, OL9 6AY

Website: www.alphadexterity.com
For any privacy-related questions or requests, you can contact us at:
Email: [email protected]

2. Information We Collect

We collect and process personal data to provide you with the best possible service. The types of personal information we collect may include:

  • Personal Identifiers: Name, email address, phone number, postal address, and company details.
  • Technical Information: IP address, browser type, operating system, and other usage data when interacting with our website.
  • Transactional Data: Payment details and information related to purchases of our services.
  • Communication Data: Emails, feedback, or inquiries you send to us.
  • Marketing Preferences: Choices regarding whether you want to receive marketing materials from us.

We may collect this data directly from you or through third parties, such as partners or public sources.

3. How We Use Your Data

We process personal data for the following purposes:

  • To Provide Our Services:
    We use your information to deliver the services you’ve requested, including recruitment, cleaning, security, maintenance, and concierge services.

  • To Communicate with You:
    We may use your contact details to provide updates, respond to inquiries, and share essential service information.

  • To Improve Our Services and Website:
    We use technical data to understand how visitors interact with our website, improve user experience, and fix technical issues.

  • For Legal Compliance:
    We may need to process personal data to comply with legal obligations, such as maintaining accurate records and adhering to UK and EU laws.

  • For Marketing Purposes (with Consent):
    If you’ve opted in, we will send you newsletters, promotions, or information about services that may interest you. You can withdraw your consent to marketing communications at any time.

4. Legal Basis for Processing Data

Under GDPR, we rely on the following legal grounds for processing personal data:

  • Performance of a Contract:
    To deliver the services you’ve requested and meet contractual obligations.

  • Legitimate Interests:
    We may process your information for purposes such as improving our services and marketing to clients who have shown interest in similar services, as long as these interests do not override your rights.

  • Consent:
    Where we have obtained your explicit consent, particularly for marketing communications, we will process your personal data accordingly.

  • Legal Obligations:
    We process personal data when necessary to comply with regulatory or legal requirements.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected. When we no longer need the data, it will either be securely deleted or anonymized.

  • Transaction Data is retained for as long as required under financial and tax regulations.
  • Marketing Data is retained until you opt-out or withdraw your consent.
  • General Correspondence is retained based on our legitimate interest in keeping business records for operational and legal purposes.

6. Data Sharing and Third-Party Processors

We respect your privacy and do not sell or trade your personal information. However, we may share your data with trusted third-party service providers, including:

  • IT and Hosting Providers:
    For managing and maintaining our website and secure data storage.

  • Payment Processors:
    For processing payments related to the services you purchase from us.

  • Marketing Partners:
    For email marketing and customer engagement, but only if you’ve opted in for such communications.

  • Legal Authorities:
    Where required by law or necessary to protect our legal rights.

We ensure that all third-party partners comply with the relevant UK and EU data protection laws, and we have agreements in place to safeguard your data.

7. International Transfers

Your data may be transferred and processed in countries outside of the UK and the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as:

  • Adequacy Decision by the European Commission:
    Transferring to countries that provide an adequate level of data protection.

  • Standard Contractual Clauses (SCCs):
    Implementing SCCs approved by the European Commission to ensure your data remains protected.

8. Your Data Rights

Under the GDPR, you have certain rights over your personal data, including:

  • Right to Access:
    Request a copy of the personal data we hold about you.

  • Right to Rectification:
    Ask us to correct or update any inaccurate or incomplete data.

  • Right to Erasure:
    Request the deletion of your personal data in certain circumstances.

  • Right to Restrict Processing:
    Ask us to limit the way we use your personal data in specific situations.

  • Right to Data Portability:
    Receive a copy of your data in a structured, commonly used format, or ask us to transfer it to another provider.

  • Right to Object:
    You can object to the processing of your data for direct marketing or other legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We aim to respond to all requests within one month.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and enhance your browsing experience. For detailed information on our use of cookies, please review our terms & conditions.

10. Data Security

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security assessments.

However, please be aware that no online transmission or data storage method is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page with the effective date.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, or if you want to exercise any of your data rights, please contact us at:

Email: [email protected]
Address: 2nd Floor, Pearl House, 1 Daisy Street, Oldham, England, OL9 6AY